Counselling Services

The Counselling Service supports you in the decision-making process, with study problems and in planning your educational career.

How and why do we advise?

Questions about choosing a degree programme & study options
Deciding on a degree programme
Questions about changing degree programme/subject or university
Studying without a high school diploma

In addition to purely factual questions, counselling is often about clarifying your situation, wishes and motives together with you, finding the causes of difficulties, developing possible courses of action and decision-making strategies, or looking for suitable contacts.

Counselling is confidential, personal, without prejudging and free of charge. Those seeking advice and counsellors are not in a relationship of dependency.

The open online consultation hour is cancelled on 28 November 2025.

Consultation hours & contact

Tuesdays 10–12 a.m.

Thursdays 1–3 p.m.

phone: +49 30 2093-70270

You can also make an appointment for a personal consultation during telephone consultation hours.

Wednesdays & Fridays 10–12 a.m.

Please first call the Compass hotline on +49 30 2093-70333 and briefly describe your concerns. The colleagues on the hotline will either give you the information you need directly or direct you to the consultation hours.
You will receive the access data for the Zoom meeting by e-mail.
You will first enter a virtual waiting room and will be admitted to the meeting from there. This ensures that only you and a counsellor are in the meeting. There may be waiting times! Please check your audio/video connection during this time.

Fridays 10–12 a.m.

The counselling takes place as open consultation hours (individual counselling, without appointment).

Where: Campus Office Adlershof, Rudower Chaussee 25, House 2, room 2.227

You can arrange a consultation in person, via Zoom or by telephone during our open telephone consultation hours (see above) or by e-mail using our contact form.

If you have questions on applying at HU and don't have a German university entrance qualification, please check the website for international applicants.

If you have any questions about your study timetable, please contact the Study subject counselling at your institute.

Website for international applicants

Contact form

Not sure where to put the question? Or questions about application, feedback? To Compass!